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Avoid - Recensione dipendente - Dipendente anonimo presso Red Box

2,0
24 mar 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some great people in the support department, however they will all inevitably leave as the majority are actively looking for work elsewhere.

Svantaggi

Senior management are the core issue, but this stems from the blinded approach where revenue is the only focus. A completely wrong approach to almost every aspect of making a company a great place to work. Regularly subjected to demands from senior management, including forced overtime and sudden changes in KPI's. There is a very strong blame culture and general lack of respect for staff. Annual leave is left unauthorised for extended periods of time, quizzed about medical appointments and inflexible over childcare arrangements. The business is very disjointed as everyone is so pressured that people are unwilling to help because this distracts from their own unrealistic targets. Particular employees get preferable treatment, way too much passing the book and some departments in particular bare the brunt of all issues. During my first few months at the company, at one point one employee per week was being sacked. There is no progression available within the business, zero training provided and only a handful of employees have been there over 12 months now. The company needs a complete overhaul, preferably a buy out by a big corporation. There needs to be processes put in place, a positive culture introduced and rewards or incentives provided. I cannot think of any benefits to working at Red Box, besides the few great people left working there. I hope they get out!

Esplora altre recensioni su Red Box

5,0
29 giu 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Please work here I love it so will you

Svantaggi

Nothing at all and all the movies are great

1,0
17 giu 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent salary and commission plan. The core platform is reliable. However, the QM /WFO functionality has to be developed further for a mainstream contact center.

Svantaggi

My position was misrepresented during the interview process. Additionally, alleged reseller agreements, pricing, territory , ramp time and annual quota were completely different than what was agreed upon. Please be honest with your new hires!!!

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