Not What it Used to Be - Recensione dipendente - Customer Success Manager (CSM) presso Red Hat

2,0
31 lug 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some really smart people doing really good work for customers. Front line employees always willing to share knowledge and go the extra mile for customers and others within the organization.

Svantaggi

It took several years but the acquisition by IBM has ruined what Red Hat once was. Unrealistic targets based on incessant need for growth rather than based on real world numbers or data. Red Hat never even broached the subject of a resource action prior to the IBM acquisition and now those left need to get used to the IBM approach of at least two RA's per year. This place is a pressure cooker ready to explode due to quarter to quarter unrealistic targets. Senior management is feeling the enormous pressure and have been flailing about for the last year. Their only response has been to push the pressure down to the people doing the real work and if that doesn't work start letting people go. There now are much better places to work where your contributions will be more valued.

Esplora altre recensioni su Red Hat

5,0
3 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Quite of freedom to explore and experiments

Svantaggi

Reorgs are quite often lately

3,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Good team culture and work-life balance if you have the right management chain - Remote work if you're not close to an office - Leadership transparency and willingness to hear feedback

Svantaggi

- Constant re-orgs without strategy are destabilizing - Manager pool is very mixed in terms of experience and skill - Poor role definition can lead to surprises at quarterly review time - Layoffs/reductions have had a chilling effect - Lower salaries compared to competitors

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