Amazing company - Recensione dipendente - VIP Travel Consultant presso Reed & Mackay

5,0
31 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing benefits Great family Life balance Pay is average CEO John is amazing

Svantaggi

Having experienced any yet but it appears there may be some coming down the line

Esplora altre recensioni su Reed & Mackay

5,0
1 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I can confidently say that Reed & Mackay is one of the best travel companies I have had the privilege to work for. The commitment of the upper management, and leadership team to their employees is truly commendable. Employees are valued as individuals rather than mere numbers. The company actively engages with its workforce, taking employee surveys seriously and striving to implement improvements based on employee feedback. Reed & Mackay places significant emphasis on employee referrals, recognizing the importance of recruiting high-quality personnel. Reed & Mackay promotes a diverse workforce and offers competitive working conditions, excellent benefits, flexible hybrid as well as remote options.

Svantaggi

From my perspective, honestly, I don't see any major cons!

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Risposta di Reed & Mackay
9mo
Thank you so much for your taking the time to leave us a review. We're truly delighted to hear that your experience at Reed and Mackay has been so positive. It’s incredibly rewarding to know that our commitment to valuing employees as individuals and fostering a culture of inclusion, engagement, and continuous improvement is having a positive impact. Listening to our teams, acting on feedback, and creating an environment where everyone feels supported and empowered is critical to our success. Thank you again for taking the time to share your experience. Best wishes, Global Employee Experience Manager.
1,0
19 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Until late 2023 2024 great. Now? Moral has never been worse

Svantaggi

The US CEO was honestly the strongest leadership we’ve had, and the company still managed to push him out. That should tell you everything. If there’s a bad call to be made, they’re the first ones to jump on it. They’ve basically decided the US market isn’t worth investing in anymore, and they’re just letting us drift straight into another Ovation situation. Most of us are just waiting to be sold off or shut down at this point. Day to day, it’s pretty clear, unless you make a mistake, you don’t exist. Do something impressive and upper management will immediately slap their name on it because they are never around. Since going public, it’s been profit first, people last, public but sinking. Payroll even missed paying us a couple months back, and some of us still haven’t been reimbursed for the overdrafts and late fees after all the “your pay is coming today” messages. Tech is either nonexistent and so duct-taped together it might as well have been built by an eighth-grader messing around with AI. Everything is a temporary patch on top of another patch, and anyone who speaks up gets shut down. Consultants are breaking down because the systems crash nonstop and they can’t do their jobs. And the sad part is, the people actually dealing with clients and putting in real work are good folks but they’re just being hung out to dry. US upper management has completely lost touch. The UK side isn’t great either, but at least they clock out before our nightmare shift starts.

1
avatar
Risposta di Reed & Mackay
5mo
We’re genuinely sorry to hear that your experience has been so disappointing. What you’ve described is not the experience we aim to create for anyone on our team. We’d really appreciate the chance to understand your concerns more fully. If you’re open to it, please reach out directly to me at alisonhallett@reedmackay.com so we can talk through your experience in a confidential and constructive way. We truly value feedback, including the hard feedback, because it helps us improve. Thank you again for sharing your perspective, and we hope to have the opportunity to speak with you. Best wishes, Alison Hallett, Global Head of People Experience, Culture and Inclusion
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