Shoutout to the amazing CS team! - Recensione dipendente - Customer Success Manager (CSM) presso Reeview Inc.

+ smooth interview process, straight-forward + quick technical interview, very practical not any nonsense theoretical questions

not any cons for now

Flexible working hours are good

The management structure is deeply flawed, creating a challenging and often counterproductive work environment. Leadership lacks both the qualifications and the temperament needed to effectively guide the team, particularly within the sales department. The individual currently heading sales not only demonstrates a poor understanding of basic sales strategy and team development but also fosters a toxic atmosphere through confrontational behavior and a lack of emotional intelligence. This has led to low morale, high turnover, and an overall decline in team performance.