Disappointing - Recensione dipendente - Sales Supervisor presso Reformation

1,0
25 lug 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The discount is OK. You can get 50% off everything and 60% off uniform allowance, limited to a set amount of items in your store.

Svantaggi

The communication was very bad in store. especially with the assistant manager. I experienced language that was incredibly negative, rude and unprofessional. This created a really toxic and uncomfortable environment and ultimately ruined the morale of the team. 0 value for staff work, one example was Myself and colleagues would work really hard to make the shop VM look presentable and the assistant manager would tell you it looks great, then move it around an hour later. The morning briefings would be targeted to working as a ‘team’ but then management would be BOH all day sitting eating snacks. complaining about not achieving targets, bad conversion, how they could ‘no longer make excuses’ for our bad performance all the while not actively leading and then threatening to cut hours. Gossiping/bullying. I was advised there was a rule book stating that supervisors and managers could only have 1 weekend off per month, however the manager would be off several weekends in a month or have the day off every other weekend. I never saw this rule book after asking several times. The hours on the shop floor are very long and strenuous, coming in an hour, sometimes two before open and staying an hour after close. Minimal benefits for UK staff. The contract and any other official documents were targeted towards US. Little to no freebies. There are more issues to list but overall there is no room for creativity, there is no read leadership, everyone is micromanaged and overworked. I would only recommend this job if you are looking for part time work as the pay is decent.

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5,0
2 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Loved the manager that I was working with

Svantaggi

No cons I can think of, it was great

3,0
8 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Eco friendly methods Fashion ethics and sustainability education More transparency than the average fast fashion brand Clothing discount and try on’s for new incoming clothing Fun styles to work with Camaraderie amongst coworkers Caring managers that work hard too Tech based work environment is very interesting and mostly very helpful/efficient Beautiful aesthetic of the stores Fun events The set up used allowed for the sales floor to remain relatively neat since most clothes were in stock room only for employees to touch and send to fitting rooms which helps sales associates to focus on helping and styling customers

Svantaggi

Pay is not enough. CEO needs to listen and 100% meet the news of all stores especially the biggest ones (please speak directly to sales associates too. Not just the managers). Company needs to further improve on being more eco friendly especially when handling waste in store. Company needs to be faster in addressing repairs in store. Company needs to provide higher quality headsets for the walkie talkies/radios. Company needs a better way to streamline clothing to the fitting rooms. Customers complain very often and puts stress on both the clients and the sales associates who are doing their best. Company needs to stop making too many new clothes in a short amount of time and needs to improve the quality of the construction of garments in general.

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