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      It's okay - Recensione dipendente - Account Manager presso Reputation

      3,0
      8 giu 2021
      Account manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      They give decent benefits and provide free lunch a couple times a week, the office is nice, and I love my team members!

      Svantaggi

      You feel like you can never trust management, if you're in any of the fulfillment departments everyone treats you like second class citizens, everyone is overworked, you're expected to take on any work given to you even if you don't have the bandwidth even though they say you can always talk to them about it, if you start as a temp then you probably won't get hired on until after a year or more, they consider themselves a "late stage start-up" so the entire company is an absolute mess.

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      Risposta di Reputation
      5y
      Thank you for your feedback. As a current employee (as the review indicates) we apologize that you are feeling this way and encourage you to discuss your concerns with the People Experience team. We also encourage you to participate in our anonymous Feedback Friday’s. Our office is always open to discussion and we feel that it can be more effective than a review or response. Your feedback is valuable to ensure we continue to uphold these values and invest in our people.

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      5,0
      7 nov 2025
      Customer success manager (csm)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great management, lots of resources to ensure success in your role.

      Svantaggi

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2,0
      13 mag 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Svantaggi

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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