Unprofessional and Dishonest - Recensione dipendente - Customer Success presso Resident

2,0
14 mag 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay and some great coworkers, you also get to work from home and they provide the needed equipment to do so.

Svantaggi

Constantly dealing with very upset customers and fully understanding that they have a valid reason to be upset given their negative experience. There is a severe disconnect in what is advertised vs the actual experience when a customer orders. It feels like the customer service team is used as a barrier to deal with all of the negative fallout from this and since the advertising creates sales they do not change. it.

Esplora altre recensioni su Resident

5,0
9 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of autonomy best in class data and BI tools World-class people

Svantaggi

flat org, growth in terms of titles can be challenging

1
2,0
17 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- great benefits - great company culture - fully remote - lots of opportunity to grow and develop key skills (data analysis, data visualization)

Svantaggi

- no solid systems or processes for supply chain - too many sources of truth, no good erp that everyone uses - silos within the supply chain org -- too much butting heads over decisions - management is not willing to help or provide resources if you are struggling - management is rude and not supportive when struggling and after you've conveyed that to them

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