Make sure you know what you're getting into before accepting a role here - Recensione dipendente - Account Manager presso Restaurant Technologies

2,0
14 apr 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They have a strong set of core values that they seem to believe in and some of the people there are genuinely nice.

Svantaggi

While they believe they are hiring under these set of "values", they inaccurately described the position I was accepting, they promoted my supervisor only to end up letting him go, and I was treated like I was an admin vs. an account manager with experience. While they may hire these people with the right culture fit, they aren't necessarily the right people in the right seats, which is important for any business to do in order to grow and be successful. I ignored the negative reviews on Glassdoor (and I should not have), however, I would suggest you interview extensively and make sure this is both the role you want, that you like your supervisor (and trust he/she), and that this is a good fit for you. I found out very quickly this wasn't the right company or the right role, really, for me, in a very short time frame. I just wish I had seen through it quicker and not have accepted the role. The account management practice is very new and they had to hire a 3rd party company to tell them that account management (taking care of your customers) and retention is the right thing to do and how to do it! Emails and phone calls go unresponded to by employees in the field. The HR team is cliquey and is the most inappropriate, unprofessional group of HR individuals I've worked around - discussing politics and employee issues around other employees, things that HR should know not to talk about around other employees. I do not see strong leadership within the organization that will take them where they need to go and grow, long-term. Be wary after you quit, they kept paying me, and I had to let them know so they could stop depositing money into my account, and then they were rather rude about it - as if this was was somehow my fault. There was no exit interview other than a survey emailed to me, no one in HR talked to me. When I first started, they made you go onto Glassdoor during week 1 training (as if you know enough to write a review either way, positive or negative) and write a positive review - the negative reviews are here for a reason, as clearly there are enough of them. If you do not like gossipy environments, I do not recommend at all. They also do not train you on oil management, at all. I believe they think they do, but the sales trainer doesn't even understand it, so all you learn is their sales philosophy, and not oil management - kind of important in working for an oil management company.

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5,0
10 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No micromanaging Work from home

Svantaggi

Company communication isn’t the best

avatar
Risposta di Restaurant Technologies
4mo
Thank you for taking the time to share your experience. We are glad to hear that you value the work-life balance, flexibility, and the level of autonomy our teams are given, including the ability to work remotely. Creating an environment built on trust and accountability is important to us. Thank you for being part of Restaurant Technologies and for your continued contributions!
3,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible work schedule and start times

Svantaggi

Pushes productivity that sometimes conflicts with safety

avatar
Risposta di Restaurant Technologies
1mo
Thank you for sharing your feedback and for your many years with the team. We truly value the perspective that comes from your experience. We are glad to hear the flexibility in scheduling has been a positive, as that is something we intentionally strive to provide for our drivers. Safety remains our top priority, and we are actively investing in programs, tools, and training to ensure our teams can operate safely while meeting customer needs. This includes ongoing enhancements to safety protocols, regular communication from leadership, and continued focus on balancing productivity expectations with safe work practices in the field. We appreciate you calling this out and will continue working to ensure our drivers feel supported, heard, and set up for success every day. We would love the opportunity to discuss any concerns or suggestions you may have further with you directly. You can submit a Workday Help ticket and one of our HR team members will connect with you right away!
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