Reparto IT - Recensione dipendente - IT Technician presso Richemont

1,0
14 mar 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- buona tecnologia - buona posizione dell'ufficio (pre covid) - pranzo gratuito circa una volta al mese - possibilità di bonus

Svantaggi

- mancanza di responsabilizzazione, tutti i principali servizi vengono instradati attraverso la Svizzera, tutto ciò che possiamo fare fondamentalmente è reimpostare la password e costruire nuovi laptop - aspettative irrealistiche dall'alto - non tutti fanno il loro peso - gestione micro dall'alto - aspettativa di viaggiare per tutta Londra, anche quando il tempo è brutto (pre-covid) - personale scortese proveniente da tutta l'azienda, non siamo supportati dai nostri coetanei - siamo minacciati di non essere pagati se siamo malati - costretti a fare gli straordinari perché è disapprovato se non vogliamo (pre-covid) - nessuno spirito di squadra, ognuno solo per se stesso - il turn over medio del personale è di 3 mesi, nessuno rimane a causa del suo terribile è - le risorse umane non sono molto buone - ufficio disordinato - no organizzazione del magazzino - topi in ufficio - il processo di escalation non funziona, quando non siamo in grado di capire qualcosa che spesso non siamo aiutati a risolvere il problema

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Risposta di Richemont
5y
Thank you for taking the time to leave this review. We are happy you enjoy the annual bonus and the office location. Only one person from our IT team has travelled to a different location since the start of this pandemic. The employee volunteered for this particular task and we provided safe transport to and from our locations within London (including PPE). The safety of our employees is paramount, ensuring the correct government guidance is adhered to at all times. Each travelling tech team takes 5 or more calls per day, not simultaneously. All of which is outlined in our interview process to any candidate prior to joining our team as transparency is key. You are providing your opinions on a number of topics, but to respond to some of your concerns such as ‘Not everyone pulls their weight’ and ‘we aren’t supported by our peers’ - working remotely in a team is about trust, and we understand that perceptions on how busy colleagues are might not always reflect reality. Trust is key in our Richemont UK team and we are proud of the daily efforts of our colleagues. Overtime is on a case by case basis and no overtime has been requested for some time as there has not been a need. As in any business, overtime is sometimes required to achieve deadlines. Furthermore, in response to your comment in regards to ‘being threatened with not being paid if we are sick’, we adhere to a clear and fair Sickness Policy, that applies to all teams in Richemont UK. The policy is available on our Intranet at all times, if you would like to review it. If you are concerned about any aspect, please do not hesitate to contact the HR department.

Esplora altre recensioni su Richemont

5,0
16 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team with cool people and no micro-management.

Svantaggi

Not much room for strong evolution since no one wants to leave the company.

3,0
12 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I had an AMAZING manager who always supported me.

Svantaggi

There are ALOT of company politics. Morale is ruined by the cliquey culture. People brag about getting people let go. There’s too many people hired & not enough responsibility for individuals. There’s an absurd rule about phone usage.

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