Possibly fun for kids and interns, but unfortunate as a workplace. - Recensione dipendente - Employee presso Right Stuf

1,0
2 lug 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great coworkers and middle management, fun subject matter, occasional company outings

Svantaggi

Insufficient pay, micromanagement from upper-management, unprofessional COO

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Risposta di Right Stuf
5y
We understand your inability to provide an objective opinion of our company. However, since you state so many inaccuracies, we would like to address a few. The Bureau of Labor Statistics published the national average turnover rate as 44.3% in a publication October 2019, and of course this was pre-Covid-19. Our turnover rate is 24% and the majority of our turnover is self-elimination. Additionally, not only do we pay comparative wages for the Des Moines metro area, we rolled out an incentive plan that provides even higher wages for those who excel. The average length of service is 5 years, which is truly remarkable given that our Vice President/COO had to make some very difficult changes in the past 6 years to grow our organization to more than double in both staff and revenue. Our benefits package contains one of the best health insurances in the entire state of Iowa, is Grandfathered to us and unavailable to anyone else in the state. The percentages paid by the employee is only 30% of the actual premiums which is on average 20% less than what other employers require the employee to pay. The other statements you make are inaccurate signs that you were clearly not a good fit for our organization, so we will just wish you much luck in locating an organization that is better suited to you.

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5,0
15 feb 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Phone system very easy to use. Customer service Manager very friendly

Svantaggi

Paid every two weeks Phone constantly rings off the hook

1,0
3 nov 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people who work here are great. Getting to know them definitely made it difficult to leave.

Svantaggi

Pretty much everything else. When I first started, it seemed like morale was decent, and ownership cared about the company. The longer I was there, the more obvious it became that was not the case. The management team says that they value feedback, and provide employees with feedback, but they don't. They don't want employees to gossip (to the point that they intentionally withhold information - what do you think that makes employees do?!), but then they gossip to and about the employees. They do not let employees know if there is an issue until they've basically already made the decision to terminate them - no corrective action on the employee's part will change their mind. Upper management kept saying that ownership made the worst business decision by hiring friends, replaced them, and then... hired their BFF, who they also live with. Employees do not feel comfortable coming forward with issues because of the relationship. That sort of hypocrisy does not breed trust. Upper management fails to notice the trickle down effect - your employees won't stop gossiping when you are doing that very thing, and they aren't going to want to work for someone they can't trust. It seems as though ownership has lost their passion for the business, and turned over the reins to people who care more about themselves than the people making the business run.

9
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Risposta di Right Stuf
9y
We really appreciate and value your feedback. We have actually made great strides in fixing a number of the issues you brought up, including hiring a Human Resources leader who the employees feel they can speak with openly and honestly. As it pertains to your comments around gossip, the management team values every employee and treats all employees with respect, while we cannot always stop gossip, we do understand that it will happen and do take positive measures to limit it. This pertains to the management staff as well and is dealt with on a case-by-case basis but we need to know it is occurring to make any changes. Our Human Resources department has an open-door policy. Additionally, Right Stuf hires based solely on qualifications of applicants regardless of their status or relationship with co-workers. We have even recently implemented a referral program as we highly encourage friend or family member referrals. We do believe that the Right Stuf is a great place to work!
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