Rite Aid is headed in the wrong direction. - Recensione dipendente - Supervisor presso Rite Aid

Too many new policies which are intended to gain new customers but instead distract from good customer service. High management turnover rate. People are being promoted to store managers after as little as 6 months of experience and very little training in some cases, therefore setting them up for failure. Any problems with management or other employees that are reported to human resources are not always kept anonymous and confidential. Pay and benefits are terrible. You are constantly made to feel like a thief, since internal theft is more important to the company than outside theft. You are lucky to have a manager that compliments for hard work. Corps. expectations are far too high and it is often said they should try working at store level to see exactly what it is like for the employees. In my case I had a manager who liked to play the blame game and point fingers at everyone but herself. She was rude and sometimes down right meant to customers as well as employees. She had 4 different managers all of which had been with the company for at least 6 plus years walk out on her in less than a year, along with numerous customer complaints and still the company backed her and did nothing in the way of disciplinary action. I wonder how her just barely one year of experience proved her right over everyone else, including the customer. So much for caring about the customer experience or employee morale Rite Aid.