Great service culture, good experience in hospitality - Recensione dipendente - Dipendente anonimo presso Ritz-Carlton

3,0
6 mag 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salaries from Management level onwards are at or above market average for this industry. Opportunity to grow and move around countries as you do.

Svantaggi

If you join from a different industry, your previous experience is not valued too much once you start working, or when you want to move internally to a position closer to your profile, again your experience in other industries is not really taken in consideration.

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5,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong emphasis on customer service excellence and professionalism. Excellent training and development programs. Opportunity to work with a respected luxury hospitality brand. Supportive team environment focused on guest satisfaction. Exposure to a diverse clientele from around the world. Clear service standards and expectations. Valuable experience in communication, problem-solving, and multitasking. Opportunities for internal advancement within hospitality and customer service roles. Employee recognition programs that celebrate outstanding service. Pride in representing a company known for high standards and exceptional guest experiences.

Svantaggi

Fast-paced environment that can be stressful during peak seasons. High expectations for service and attention to detail. Heavy call volume during busy periods. Schedules may include evenings, weekends, and holidays. Staffing shortages can occasionally increase workload. Limited flexibility in procedures due to luxury brand standards. Advancement opportunities may vary by location, not department. Balancing multiple guest requests at once can be challenging.

4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Support from leadership and corporate. Encouraged to do whatever needed to problem solve, which was appreciated.

Svantaggi

After Covid, management became slightly disorganized and not as friendly, or helpful as before.

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