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      River Run Computers

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      Recensioni su River Run Computers

      Anonymous - Recensione dipendente - Dipendente anonimo presso River Run Computers

      2,0
      12 nov 2015
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great people for the most part, but a few bad apples. Can be fun, always learning and creating solutions makes the day go fast. Good vacation time Great technical people especially seniors Great stepping stone to greater things

      Svantaggi

      Management is ignorant and non-technical. Pay is low compared to working in a single environment where you can make $10-15k more a year, doing a lot less. Disjointed organization and communication. Laughable and lengthy processes that aren't even followed let alone known to many employees. Crazy billing expectations in terms of timesheets, instead of our competitors standard billable or non billable setup. Micro management of timesheets, client issues, guilty until proven innocent and even then, still some how your fault. Obsessive sales and project people cottling clients instead of letting the natural process of things occur, so bad often times that it hurts the client and technicians. Issues spiral out of scope in both hours and convoluting communications and perceptions both internally and externally because of this. No standard yearly raises for inflation. Lots of turnover due to the above issues.

      avatar
      Risposta di River Run Computers
      10y
      Thank you for providing feedback in regards to your recent employment at River Run. We truly value the information we receive from current and past employees. The River Run team work hard to not only provide a valuable experience for our clients, but to also provide a great work environment for our staff. We are currently analyzing new training methods that will assist our engineers in obtaining certifications or necessary technical knowledge. The feedback we have received from our employees has encouraged us to prioritize this initiative. Our management team looks for ways to improve our processes and services for both our clients and our employees. We rely on the feedback and suggestions from internal employees to understand how we can provide a better service. We regret that the individual did not share these concerns prior to exiting the position. Building a solid team and communicating effectively with everyone on the team has always been a high priority at River Run.

      Esplora altre recensioni su River Run Computers

      5,0
      2 ott 2024
      Operations specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      River Run (RR) encourages both personal and professional growth RR respects and supports work life balance RR is growing so there are opportunities here RR has coworkers that are smart, supportive and willing to share as they help you grow Our clients are our primary focus Coworkers here are innovative, positive and precise. They are engaged and communicative while remaining responsible, accountable and driven RR is a place where you can feel at home, some have been here 25 years, so growth is definitely encouraged

      Svantaggi

      In today's tech driven environment, lack of in person interaction can lead to miscommunication, more interpersonal communication would promote team cohesion

      1,0
      23 apr 2025
      Technician
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Most staff are friendly and respectful to each other.

      Svantaggi

      Pays techs below market rates and promises promotions/raises that never happen while sales gets nice big bonuses and commissions. Below average benefits. Very disorganized. Unclear training, processes, documentation, promotion paths, responsibilities, expectations and more. Technology is not the focus of River Run, just selling as much as possible as fast as possible in any way possible. Most techs struggle day to day because there is so little structure and we are left to just figure it out. Things fall through the cracks daily. Leadership has bare minimum knoweldge of the technology they sell and doesn't listen to recommendations. Future of company is unclear and bad.

      1
      avatar
      Risposta di River Run Computers
      1y
      Thank you for sharing your feedback. We’ve noticed some concerning remarks in your review and want to acknowledge how seriously we take comments from our team members. We’d appreciate the chance to talk through your concerns in more depth to better understand your experience. If you're willing, please reach out to your Leader or HR to set up a time to connect. Your input matters, and we believe an open conversation could be helpful for everyone involved. Thanks again!
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