Never Again - Recensione dipendente - Help Desk Technician presso RouteOne

5,0
28 set 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No pros for this project

Svantaggi

No set schedules, no bonuses or incentives, back to back calls, poor training, terrible pay, have to wait one year before you are able apply for another project but your TL can block you from going, upper management is far from decent (that says a lot about management.)

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5,0
28 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, benefits, learning opportunities with menotrs

Svantaggi

Company is all remote, which makes it hard to bond with teammates

1,0
26 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The job is fully remote

Svantaggi

- Bad pay - Extremely high call volume with very little time off the phones - Changes are made without consulting agents first - hurts workflow - Management doesn't care - Level 2 and 3 teams don't read tickets half of the time - No room for career growth - Have to request ALL time off including all holidays

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