Diminishing benefits - Recensione dipendente - Technical Support Engineer presso SAP

2,0
11 set 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Colleagues are helpful but demotivated. Office is flashy and new.

Svantaggi

Probably the most mismanaged company/ project I've ever had the displeasure to work on. Middle and upper management don't have a clear objective in mind. They change targets, methods so often that you can't really build meaningful knowledge. On top of that the tiered structure more often than not leaves you hanging since the only feasible path upwards is becoming a manager. Company culture is another thing that's major bs. For one they seem to value interpersonal relationships between colleagues more than an employee's track record. Experience and professionalism take a back seat for some reason. Another thing is that upper management does not communicate in a clear and concise manner. In addition they make empty promises almost on a daily basis, chasing trends (like AI).

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5,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company, Great ethic, Extremely customer service and satisfaction oriented

Svantaggi

Could be more aggressive to acquire US baed firms. Apart from that there is no cons at the moment

4,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Svantaggi

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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