One of the few businesses that still operate ethically and is completely customer oriented. The managing director / owner preaches this everyday and leads by example. Even when located in a place like Thailand, the business principles remain the same as they would if we were back in the States.
Svantaggi
None that I can think of, except that a lot of bad competitors and jealous people attempt to ruin the credibility of this honest business everyday. It can be frustrating to have to spend hours fixing the damage caused by others false claims.