Vantaggi
Pay is good benefits are decent (once anyone takes the time to explain how to use them) You meet some really cool people (clients and employees) Snacks provided Not as bad as the worst job you've ever had
Svantaggi
The pay doesn't vary by region, so while employees in places like Wisconsin or Illinois are living it up on a very comfortable living wage, expensive coastal states like CA, MA, even their home base of NYC are pinching their checks to pay rent. No one ever gets a raise, At all. Worked there 4 years? Well someone only with the company 8 months will make the same amount of money as you. Ever since they received Series B funding the word of the investors matters more than any of the employees on the ground actually making them their money, constant policy changes that sacrifice the employee experience so they can keep opening stores that are never properly staffed. This year alone everyone's wages were cut as well as the amount of hours you get when you're full-time. PTO was cut and how it's accrued was completely changed, no more wellness days for store employees but HQ still gets them, they're closed weekends, holidays, hell they don't even have to clock in, but the rest of staff is subjugated to a time and attendance policy. You will only get 56 hours of sick time for the entire year (9 whole days-3% of how much we're expected to work in a year), if you need to go on medical leave, you don't get the pay for three weeks, Your schedule will be man handled by several different people at all times and then they wont tell you they changed things. You will be expected to complete the responsibilities of three people with no extra pay and you'd better be chipper about it, They will violate their own rules and risk the safety of employees because it's just easier to understaff their store in the evening than pay people to stay. Tone policing of POC left and right like they get brownie points to do it. There is absolutely no constructive discipline system, even if they agree you should not have been given a write up, warning, etc, they will not take it back. People can have documented sexual harassment claims, abuse of power and position, discrimination, etc and keep their jobs, but if you have the audacity to speak up about the mess they're running they'll use any policy they want to let you go. Zero ability to move upwards in the company, MAYBE you can go from a sales associate to a supervisor. They also love a store with little to no access to a clean and working restroom, don't have any bladder or digestion issues if you wanna work here, or any chronic health or pain issues. or be a minority cuz you're there for their DEIB numbers and nothing else. They. do. not. care. about. YOU.