One of the Best places to work in the state. - Recensione dipendente - Customer Service Specialist presso SWBC

5,0
19 set 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They offer a great pay and benefits package and take great care of their employees. They will also offer opportunities to expand your skillset.

Svantaggi

At least in Lender Placed Operations, they have a tendency to go into mandatory OT a lot to meet clients' needs. They try to circumvent or make up for it, but it still happens with relative frequency. I was also not happy with the switch to a dominant focus on Average Handle Time, but I can see why and others may still benefit from that situation more than I did.

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5,0
11 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pto & team management

Svantaggi

No work from home or schedule flexibility

1
2,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not too many pros anymore, benefits were okay and the pay was below average.

Svantaggi

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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