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      Mid-market CAM - Recensione dipendente - Customer Account Manager presso Sage

      4,0
      7 apr 2015
      Customer account manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Company offers a good pay and it's consistent but you are unable to make over the base and the expected commission. You will only make a 100% nothing more. All you have to do is perform your duties and you will hit your goal. No cold calling, and no high commissions.

      Svantaggi

      They don't value their employees they will fire you on the spot for craziness and they are not motivated to work with you even if you are hitting your goal.

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      5,0
      21 giu 2026
      Professional services consultant
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Svantaggi

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2,0
      8 giu 2026
      Account executive
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Svantaggi

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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      Risposta di Sage
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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