Fired me because of technical issues - Recensione dipendente - Customer Service Representative presso Sagility

1,0
7 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great amount of overtime every week

Svantaggi

TL and Managers do not listen to your concerns Barely trained properly Everything is your fault regardless if it’s technical or not

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Risposta di Sagility
2y
Hi, we take your complaint seriously. We are focused and committed to providing the best service and support to our employees. We urge you to share further details of your experience along with your contact details at LetUsTalk@sagilityhealth.com to talk further. We look forward to hearing from you.

Esplora altre recensioni su Sagility

5,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Job is remote and people are friendly

Svantaggi

Pay could be better but job is fully remote

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Risposta di Sagility
1w
Hi, Thank you for leaving us such a wonderful input. We are elated that you loved your experience. We put the experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day. Again, thank you once again for your kind words.
2,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Sagility Health provides an opportunity to gain experience in healthcare claims processing and work with a large healthcare client. The remote work setup and standard daytime schedule are positives, and the role can provide exposure to healthcare operations and insurance processes.

Svantaggi

My experience was challenging due to inconsistent guidance and unclear documentation requirements. There were situations where quality expectations seemed to change depending on who was providing feedback, making it difficult to feel confident that work was being completed correctly. Communication between teams and leadership could be improved to ensure employees receive consistent direction and support. Training and ongoing coaching varied depending on the individual providing assistance, which sometimes created confusion and unnecessary stress. For a role that requires accuracy and attention to detail, having clear and standardized expectations is essential.

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Risposta di Sagility
21h
Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly guage how we can help. Please write to us at LetUsTalk@sagilityhealth.com
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