So far so good - Recensione dipendente - Customer Service Representative presso SaleCycle

-Flexible working hours -Great benefits

-Working remotely can be tricky

There are many great people at the company (although less year by year) who are passionate about what they do and a great resource to learn from. The benefits are good and, if you negotiate well, the pay can be above market value. Work life balance is achievable with flex hours and unlimited PTO. They have a tendency to not hire the best folks (at least in the US) so many will complain about being trapped but if you work hard and show ability you can grow within the company.

Product hasn't evolved very much and market is super saturated. This doesn't put sales in a great position to begin with but management's rigid adherence to short term objectives makes things much worse. A great example is the insistence on pushing deals through on the last day of the month even though they don't get paid until the campaign goes live. Can't tell you how many bridges were burned, unnecessary price cuts offered, and terrible partnerships created because of this mentality. They will all acknowledge it's a problem in candid conversations but then do nothing to fix it. The second numbers fall slightly behind goal (which are always over ambitious and not based on any historical data), they start applying pressure to make things happen now. Long term consequences to brand reputation, value of partnerships, or getting the scope right become secondary.