Not so "Ohana" after all !!! - Recensione dipendente - Customer Success Manager presso Salesforce

1,0
4 set 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free food( loads of it) Lots of sugar to keep you excited about your company ( at the same time they want you to be healthy) Great office ( even though the decision of if you will get a seat depends on which team you work for)

Svantaggi

Equality (Pun intended): IN spite of one of the core values of the company being Equality, the organization is RIFE with inequality. It first starts with who gets a seat at work. A company that boasts of technology and how they help businesses, they have no idea of what their growth is or will be. The tech teams grow inorganically leaving all the other teams to cram into rooms. There is clear discrimination right from senior leadership on who gets a seat and who does not. Tech teams are treated like kings and no one ( including the CTO)has the power to change their minds. There is a very heavy tone of "ENTITLEMENT" when any one approaches these tech teams or in discussions with them , something the company is very proud of. Even the facility team listens to what the leaders have to say and implement them.  The Internal communication board even has a forum for people to vent, that is a great place for humor, with people complaining about the flavor of yogurt served in the fridge and many more trivial things.This (in)equality is not just limited to seating options but to pay, travel benefits and how they are treated by the infamous HRBP's ( or the human resources) They too clearly are unequal to teams, paying full attention to Tech teams and quite clearly ignoring smaller teams. I have met my ESBP twice till now ( official meetings) in my entire tenure as they are too busy taking care of the bigger teams. And  who is there to ask them or question them, no one!! They seem to be the busiest team in the office while none of them are visible in the office post 4PM, imagine now when it is virtual. Talk about an easy job in Salesforce. Then there is a great term that they keep using "OHANA" like from an episode of Black Mirror they want to make sure you get sucked in to the idea of ,while the company really does not care. BTW that means' Family" in Hawaiian, while no one is treated like one. Just giving people a lot of cupcakes and goodies( SWAG as they call it) is only marketing their company and the employees lap it up like puppies with a new chew toy. This is what the company's idea of a family is, give them stuff that is absolutely unnecessary and make them feel like they get "SO MUCH". Employees need to be bribed to fill up surveys, because well they don't do anything without a "gift".  Any one who is planning to work for this organization should be particular about their ethics policies, which is an absolute joke.I am aware of some employees who were victims of this team, they either did not get justice for their complaint or were terminated for wrong decisions. I wish I had that kind of job where I can decide peoples' fates based on whims and fancies and no one to answer to. I strongly believe they have monthly targets to get people off the rolls! I know the HR team will scramble and get this review off this platform in an instant ( BTW one of the other values of the company is transparency). India offices are filled with wrong leaders and sadly nothing from the above will change.

Esplora altre recensioni su Salesforce

5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine and then I could just go home to you if I needed you and you could just come over here or I can just go home if I need you can just let

Svantaggi

Understand the importance and the value in this

4,0
9 lug 2014
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Svantaggi

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Risposta di Salesforce
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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