Vantaggi
Coworkers are helpful most of the time, especially with friendly competition. Decent gear discounts. Great way to learn a ton about gear. Good sales experience for young salespeople.
Svantaggi
Horrible pay. Horrible upper management: Will not advertise, will not upgrade key IT systems, and though they act like there's a direct pipeline from employees to HQ, the upper executives never listen to salespeople. Ever. Outdated pay system: In the age of online sales, the base pay VERSUS commission scheme is basically running a sweatshop. I, within my first 3 months, couldn't afford $400 rent. Working Full Time. In a skilled trade. As one of the top salespeople in the store. Mounting responsibilities: the recent addition of Salesforce to our workload spurned me to make this review. They added maybe 90 minutes of extra work to our day, which we still have to earn commission against, where we aren't making sales at all, we are calling back web-based customers who are not expecting calls from a person hundreds of miles away. Overall, the addition of Salesforce makes it harder to do my job, which is sell. Horrible Scheduling: This may just be my specific store, but the schedules are inconsistent and ever-changing. As a full-time worker, I should expect a consistent timeframe to be at work week-to-week. Instead, I have to double check my schedule every day, leaving no time for gigging, planned events, or even things as simple as going to concerts. Turnover: In my first month, 5 people left. This pattern has been consistent since I started working here. The pay is terrible so people leave. The new hires are oversold in terms of the pay rate and benefits, and therefore join, learn how terrible things are, and then instantly leave. Turnover rate in my store is well over 100%, if counting the same positions getting filled multiple times.