2.5/5 Heavy Workload and Lack of Staffing - Recensione dipendente - Personal Shopper presso Sam's Club

3,0
15 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Pay is better compared to other retail jobs. Personal shoppers earn $18-20/hr. -You don't have to pay for a membership and can add someone else. -If you're full-time, you get all the benefits like pto, health insurance, etc.

Svantaggi

-Very physically demanding job for all ages and genders, expect back pain. -The order fulfillment system is frequently changed, often every few months. -Heavy favoritism: full-time positions are usually pre-decided. -Personal shoppers work more than any other department and get blamed for delays while being pulled to help understaffed departments.

Esplora altre recensioni su Sam's Club

5,0
18 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Consistent Schedule and expectations. Every employee in the store is helpful

Svantaggi

Can get very busy and sometimes understaffed

1
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Risposta di Sam's Club
2mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Svantaggi

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Risposta di Sam's Club
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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