Do not recommend supervisor positions unless you're making a career out of it. - Recensione dipendente - Checkout Supervisor presso Sam's Club

4,0
19 gen 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Started out as p/t cashier, promoted to COS 9 months later. Advancement/movement opportunities are good, even within your own club. This was a 2nd job for me, and they were pretty good about working around my scheduling needs. Pretty run of the mill cashier position. Big focus on Plus upgrades, but if you formulate a good spiel and genuinely try hard, you'll do fine. I'd say pay was above average for a similar position elsewhere in the same area. Most of the associates in my club (and even some of the managers) were pretty cool to work with.

Svantaggi

The day I became a COS was the day I started to hate my job there; I literally feared going to work. Management will ride you to no end about sales, particularly Plus. Now, I was always pretty good about my own Plus numbers, but I detested having to be responsible for everyone else's as well. Additionally, I had always had a very good rapport with my fellow cashiers when I was one of them, but when I became their boss and had to be the bad guy about Plus, several of them started to hate me. Running a busy front-end can be extremely frustrating; it gets very trying on a Saturday to have to deal with lines 10 deep, 3 cashiers wanting (needing) breaks all at the same time because they're approaching lockout, floor partners being uncooperative and making excuses just because they don't want to help run register, getting glared at and swore at by members while prescanning because there aren't more lines open, having to cover breaks for the door people and cart pushers, on top of being asked by management every 20 minutes what the Plus numbers are. This may just be what some people thrive on. Not me; I was in the process of transferring to a different position (even back to cashier) when I accepted a more lucrative job offer elsewhere.

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5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for.

Svantaggi

No issues with my work life balance.

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Risposta di Sam's Club
13h
Thank you so much for sharing this review. We appreciate and value you.
2,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Svantaggi

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Risposta di Sam's Club
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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