I quit because the policies are out dated and causes people to be discriminated - Recensione dipendente - Sales Associate/Cashier presso Sam's Club

1,0
14 gen 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some employees were the sweetest you would ever meet they made you feel welcomed Pay was good

Svantaggi

Their "conservative" policies for hair, tattoos, and piercings are so outdated that it makes them look bad. If they wanted their company to look professional with no dye or piercings then also give the employees uniforms instead of allowing employees to wear their normal everyday clothes. They literally fear monger you against unions. Severally disorganized and orientation was a complete mess that the guy who was teaching me at the register left at least 5 or 6 times throughout my shift to do something or walk around to talk to other employees. Which later caused me problems because I did not know how to do certain things from paying off membership bills etc.. they want you to teach yourself. Some COS should not be COS I had at least two COS who would leave the front end to walk and joke around the store with other employees in different departments. Also, had COS who made employees below them feel like complete idiots or disrespected them. Push pluses and credits too much even when Sam's credit cards are the worst for fraud.

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5,0
27 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good hours Team work amazing

Svantaggi

Not alot of vacation time

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Risposta di Sam's Club
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Svantaggi

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Risposta di Sam's Club
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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