Used to be a decent job at a decent company, now it's a terrible job at a mediocre company. - Recensione dipendente - Front End Associate presso Sam's Club

2,0
14 set 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For college kids, the pay is decent. For those without a college degree, Sam's Club offers great opportunities to work your way up a major corporate ladder - provided you have competent managers, a killer work ethic, and the drive to seek out raises, promotions, and transfers on your own.

Svantaggi

The front end associate position (cashier) went from a simple and fun cash register position to a high-pressure, little reward SALES position. We're forced to push every primary member to upgrade from their $35/40 membership to a $100 membership. We're watched over our shoulders by managers, corrected multiple times daily by multiples supervisors/managers, and expected to shake down every member, every time. Adding insult to injury, if we happen to sell a "Plus" as it's called, we're rewarded with...food. They incentivize us with cookies, chimichangas, and candy bars. It's insulting. On our best weekends, we upgrade 10-15 members, and our regional managers expect 50 from each club...nevermind the fact that our club does far less volume in business than neighboring clubs. I can't stress how horrible this position has become. I'm a college grad working here (for a second time in my life) for extra income and I've never been under this much pressure in any sales role.

Esplora altre recensioni su Sam's Club

5,0
12 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fast-paced, Better pay, easy to move up

Svantaggi

Overworked, shift times, entering pay

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Risposta di Sam's Club
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Svantaggi

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Risposta di Sam's Club
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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