20 mar 2019
Risposta di Sanctuary
7yThank you for your feedback, however we are very concerned to hear of the less positive comments in this review and the experiences that you’ve had. At Sanctuary Group we take all feedback seriously and value the effort our employees go to to provide it.
We are passionate about the values which form the foundations of our business and strive to ensure all employees operate according to these values, at all times. On occasions it may be felt that a colleague has not met these standards and as you would expect, we have a full suite of policies and procedures to address these concerns, which include our Grievance Policy, and our Bullying and Harassment policy. You can rest assured that all of our managers are required to attend mandatory management specific training courses.
We would welcome the opportunity to meet or chat with you as a current member of staff, to further understand your concerns and to turn things around for you. We would recommend that you gain support from Human Resources or from local or national Staff Council representatives as soon as possible.