Toxic Leadership, Favouritism, and an Ineffective HR Culture - Recensione dipendente - Process Engineering Manager presso Santander

1,0
9 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A few genuine and capable colleagues who try to do the right thing. The Santander brand name still carries some weight externally, though that’s where the positives end.

Svantaggi

I was headhunted from a competitor — but quickly realised I had been brought in as little more than a trophy hire. After recruiting me, the department head barely engaged with me, struggled to remember my name, and actively held back my development and visibility within the team. The culture tolerated bullying, favouritism, and exclusion, with certain individuals rewarded for personal connections rather than contribution. A close friend of leadership, recruited without interview, took credit, awards, and opportunities — including international trips — for work others delivered. Diversity and inclusion felt performative at best. Minority employees had limited access to genuine development opportunities, and subtle discriminatory behaviour went unchallenged. When I raised serious concerns with HR and even through whistleblowing channels, nothing was done. HR showed little interest, despite clear evidence and documentation. It felt like the systems in place were designed to protect senior leaders rather than employees. Adding to this, the three-month notice period — even for staff with just a year’s service — is outdated and punitive.

Esplora altre recensioni su Santander

5,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

WLB, Benefits, hybrid work schedule in Dallas

Svantaggi

Lack of advancement opportunities in Dallas

4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Svantaggi

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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