Utterly Awful - Recensione dipendente - Finance presso Santander

1,0
11 feb 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very few (I must add five words so this is a few more)

Svantaggi

Extremely poor staff morale, Management are miss guided, systems are unconnected and investment is lacking in all areas. Complaints management and issue resolution is woefully poor. Disconnected company structure based on a culture of internal "external" outsourcing, for example IT team is actually treated as a 3rd party endeavor not an internal team. Extremely blame driven culture and incompetent senior management. Company is seen as a success due to not seemingly being affected by the credit crunch, this is actually born only from Spanish banking laws preventing the company from entering into the sub prime credit market in my opinion. Non existent career progressing proven in the fact that the HR team is woefully lacking.

Esplora altre recensioni su Santander

5,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

WLB, Benefits, hybrid work schedule in Dallas

Svantaggi

Lack of advancement opportunities in Dallas

4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Svantaggi

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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