Underpaid, but great foot in the door - Recensione dipendente - Customer Support Representative - Discount Brokerage presso Scotiabank

- Underpaid...so underpaid. Colleagues with same experience get 15% more - CSC qualified - 1 year experience - No compensation for good work throughout the year...gotta wait till year end - If your numbers aren't that high, it can be the difference of $2000 bonus or $4000 - No benefit of receiving Scotia Applauses, can only brag to your colleagues - REVIEW YOUR CONTRACT. Need manager approval before changing jobs. 12 or 18 months. - Same old work. Same problems as a year ago. Nothing seems to get much better - No one in Operations dept answers the phone. Gotta send emails, never receive response - Transfers take anywhere from 1 week to 4 months....No one knows...BUT HOW DO YOU TELL THE CLIENT!!!!! - Integration of iTRADE/SMDI is a nightmare. - Different reps give different advice, clients constantly complain - I received a 6 week training program. New reps receive 2 weeks (understaffed) - Vacation and sick days are terrible - 2 weeks paid vacation. 5 sick days that DONT carry over. 3 Personal days that DONT carry over. - Employee Share Ownership start only 1 year after full time, I want to own a part of my company