Vantaggi
It pays more than some of the other mills when there is work available. You get email alerts when something in your specialty is posted. You can message the clients if you have questions. You get a kill fee if rejected by the client if the editor lets your work through.
Svantaggi
Work isn't often available. Editors, while some are Okay, are apparently not specialists. As a writer in the Medical and General Health specialties, often editors want to correct me on terminology, and have no understanding on the subject matter. They have a new rating system. It is terrible, and doesn't reflect anything accurately. If you disagree with an editor, they give you poor scoring, even if you are right. Management does not have the writer's backs, aside from the 50% kill fee. The help system is sparse, and if you ask a question you are given half answers. The amount they charge to the client vs. what the writer gets not only isn't transparent but pretty unfair. From what I understand, writers get about $28 for an article the client pays $99 for on the open marketplace. The payment system is only through a 3rd party direct deposit.