A Good Run- A fair and honest review - Recensione dipendente - Customer Success Manager presso Seamless

4,0
6 feb 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I had a lot of opportunities. Got to grow with the company. Great managers, directors, and VPs. Great product and simple to learn, use and teach. Shannon Arnold, Director of Mid Market and SMB, is a great person to work for. If nothing else working under her is worth working at Seamless.AI. She is very knowledgeable and teaches, as well genuinely cares about you AND your growth. Pretty generous PTO for not having unlimited. Seamless.AI is an in demand and great tool! It is easy to use, easy to learn, and easy to train on. As far as teaching people how to use it, it is probably the easiest job you will ever have. Basically if you have the positional skills you will look like a rock star when you learn the product.

Svantaggi

Historically I have seen a lot of people promoted to team lead who do not have leadership capabilities and are only promoted on performance. They can perform, just can't help others perform too. I brought my team lead in on a customer call once and when the customer explained how his executive leadership was going to proceed during a disagreement, she began to belittle the customer and absolutely destroyed my credibility and chance of renewal. In other positions here I had team leads who didn't know how to help others hit quota in sales, in onboarding I had a team lead who did nothing but order people around and didn't do any work himself. There is no way to really express grievances with team leads without concern of repercussions. In my case bringing it up to the team lead led to an ugly end of my time at Seamless.AI. I have seen great people let go for silly reasons. It is a startup though, so if you don't like when policies and practices change frequently, this company and any start up wouldn't be a good fit. Pretty average pay across departments.

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Risposta di Seamless
3y
Thank you for your feedback. We agree that the opportunities are endless at Seamless.AI! Having an accessible, easy-to-navigate product has always been our priority, so we're glad to hear you feel that way about our software! We're sorry to hear your experience wasn't all positive. If an employee ever has a concern regarding their manager or a teammate, we encourage them to reach out to the HR team first for assistance. Our HR team is equipped to conduct a formal review and navigate potentially difficult conversations. Thank you for your time with the company. We appreciate you leaving us a review, and will take your feedback into consideration.

Esplora altre recensioni su Seamless

5,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company and easy product

Svantaggi

Very competitive market to be in

2,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- can be a fun work environment with good peers that are other sdrs - learned how to talk on phone

Svantaggi

- stresssful work environment - fires all of their sdrs or lays them off - terrible higher management above the SDR managers - terrible data and expects sdrs to figure it out - gives no help above upper management - ceo and upper management post “don’t lay off employees that don’t produce, the churn and burn doesn’t work” yet THEY CHURN AND BURN. They don’t even know what’s going on in their own company. - constant stress about getting fired the next month - a lot of threats about getting fired

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