Sales lead - Recensione dipendente - Sales Lead presso Sears

1,0
24 lug 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Normal store working hours, time and a half on Sundays

Svantaggi

Everything! The company is in total chaos. Absolutely no direction to store associates. Store managers are in panic mode. The company made a decision to try upgrade technology into the 21st century by implementing digital technology, ie I-Pads & :-)Phone, the problem is this technology DOES NOT WORK with existing software. This leads to longer check-in times for customers. The technology constantly goes offline in the middle of sales leading to customers being charged twice. I.T. support is awful, everything about this technology is awful and upper management blames the sales staff saying they are resistant to change leading to high turnover. Right now departments are so short staffed that departments have no coverage. Corporate blames store management for the turnover when they've just following the company line. I've been in retail over 10 years including 3 with Sears and I've never seen anything like this. DO NOT WORK FOR THIS COMPANY!!! I left the STAR rating blank because that's how bad it is.

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5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good team and good compensation

Svantaggi

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

4,0
19 giu 2026
Dipendente temporaneo anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Svantaggi

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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