Just disappointed. Leaving company. - Recensione dipendente - Optical Manager presso Sears Optical

Management Environment Customer base Sears Discount

My location was hidden in the middle of the store so I had not natural light. It was sad

The product selection and pricing were great and easy to sell. The location was easy to keep clean and was right at the entrance so foot traffic kept us busy!

The leadership didn't care about the people- heavily encouraged to push products on even if the customer really didn't need (or want) it. I was encouraged not to repair glasses, only to encourage full replacement. In my last year, the management left, I worked there by myself and also had to work for the doctor as well. I was promised pay raises and didn't receive them. And was denied time off to go out of state to see my husband in the military. It's clear the leadership didn't care about their employees or customers. It's just a number's game.