The Most Unorganized Company I have ever worked for - Recensione dipendente - Customer Service Representative presso SelectQuote

1,0
15 mag 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Your Direct Manager Was Understanding

Svantaggi

The only positive thing I can say is working there for over 3 years I made some lifetime friends and my direct manager was one of the best managers I have ever had. But your level above is a complete circus. You decided to completely close our office down and let all the sales reps work from home but decided that you were going to lay me off because I was considered "customer service" and it was too much of a hassle to have me work from home than you like so you let me go with a promise of a severance it took over a month of constantly calling and emailing for me to finally start getting my severance if it wasn't for the COVID hitting and my mortgage letting me deferred my payments I would have lost my house because of your company. You also didn't file my health insurance correctly when working there I was suppose to be getting a health savings account but when I went to the hospital they advised that my company didnt file correctly so I lost out on that also.

avatar
Risposta di SelectQuote
6y
Thank you for sharing your thoughts. We appreciate your recognizing your direct manager and the friends that you have made. We are sorry for the challenges and the negative experience. If there is an unresolved matter or a lingering concern, we encourage you to reach out to our HR department.

Esplora altre recensioni su SelectQuote

5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good. I’m happy there. No issues

Svantaggi

Not really much. You get what you put in

3,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Annual bonus based on employee and company performance

Svantaggi

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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Risposta di SelectQuote
3d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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