Great coworkers, squirrely comp plans - Recensione dipendente - Enrollment Specialist presso SelectQuote

1,0
22 nov 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management and coworkers are always out to lift you up and help each other.

Svantaggi

Don't work here if you're looking for financial security, they will constantly change your comp plan and not for the better. The pay the recruiters say the 'average' person makes is horribly exaggerated so when they say average really translates to the top 5 of the company. If you're in enrollment they actually take money out of your commission check for every time you send back a lead to a sales agent because the agent didn't know what they were doing and tried to sell to a client when there was no valid election period or the client had dementia and didn't even know their own birthday. They used to only hire sales agents twice a year, and train them thoroughly. Now they hire sales agents every month and give them two weeks worth of training at best--Medicare is complicated and nobody is going to know everything they need to know in that short period of time. In the end you're punished for being compliant with CMS which makes no sense. To make it better, the software they use, SelectCare, crashes all the time and like to make last minute changes to the software so it's nice and buggy right when AEP starts and you lose money because you might not be able to pull leads or open an application. I used to really believe in this company, I even used to help recruit in the summer during the slow season but the following year I didn't want to recruit again because I felt I would just be lying to potential candidates if I did. They keep over hiring in each department so it keeps getting harder and harder to make money and have enough leads to go around. Don't walk, run.

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5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good. I’m happy there. No issues

Svantaggi

Not really much. You get what you put in

3,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Annual bonus based on employee and company performance

Svantaggi

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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Risposta di SelectQuote
5d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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