Do Not Waste Your Time - Recensione dipendente - Customer Service Representative presso SelectQuote

1,0
17 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A company of worker bees.

Svantaggi

I worked for this company for over 9.5 years. I started off in sales, then enrollment, customer service and finally a transfer agent. Your job security is based on how you perform during Annual Enrollment Period which is 7 weeks each year. There is no work like/balance. 12 to 14 hour days and six days a week. They encourage you not to take breaks or lunch. If you do your bonus/commission check is affected negatively. They will not provide six month compensation package until 2-3 weeks into the period. Therefore you don't have the time make a decision to stay because AEP has already started. Their stock price is still very low. I lost 90 percent of the value in my stock. One year they told me not to come back to work for three weeks in December. A week later they called me back because they did not want me to file unemployment. Another year I was promoted to trainer and promised $16.50/ hour and was paid $14.50. The temps were making the same wage. There is no growth and always cutting your income.

avatar
Risposta di SelectQuote
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback as an associate! We appreciate your dedication to the company and want to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the competitive and at times challenging sales environment for our candidates to best prepare them for their roles. We understand that at times, this in-depth training can be overwhelming. Additionally, we look to promote a supportive and healthy work-life balance. We are very sorry to hear that this was not your experience. SelectQuote takes your words very seriously and will use them to help us improve the employee experience moving forward. To further voice any concerns, we encourage you to reach out to HR.

Esplora altre recensioni su SelectQuote

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people and they always look to do right by their staff

Svantaggi

Not many that come to mind

avatar
Risposta di SelectQuote
20h
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Annual bonus based on employee and company performance

Svantaggi

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

avatar
Risposta di SelectQuote
20h
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
Vedi recensioni per: Utile|Valutazione|Data|Tutto