Super new company with extra long steps for everything - Recensione dipendente - General Manager presso Self Storage Plus

2,0
30 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-get to work alone and work workload is pretty manageable depending on where you are

Svantaggi

-a sales center that gets to go against everything you are taught so it makes your job harder - extra long steps for the simplest things. If you are coming from a larger self storage company just know now your auctions, refunds, unit inspections, and late fee waives are going to take much longer -DMs that are overloaded - Baby talking upper management that make decisions as f they have never worked a customer service role before. They make a lof of decisions that create heat from customers that can get very overwhelming. -Davinci locks... you'll see. - Baby talking training sessions that feel condescending. "Ok so who can tell me their favorite thing to clean? Oh mine? The toilet since it ensures every customer gets a nice clean seat! YAAAAYY" - They limited store hours which caused a lof of people to quit and now we are understaffed. That work-life balance is out the window. You can't take time off unless your store is covered and its rridiculouslyhard to find coverage without putting another store at risk.

Esplora altre recensioni su Self Storage Plus

5,0
7 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Co-workers, caring management, Entrepreneurial operating system, open office, felt supported as a disabled person

Svantaggi

Constant system and staff changes at the store level

1,0
27 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have heard that other departments have Pros. But not in the operations department.

Svantaggi

The CEO of Operations will talk to you like you are a child blames everyone else when they doesn't give you any directive. Always answers your question with a question so they can blame you no accountability from leadership. Don't just take it from me as around self storage anyone who has worked here will say this one person is the reason they left. Many of DMs have quit in my short time at this place it is a revolving door. The culture is nonexsistent just a bunch of backstabbing and throwing you under the bus by c level leadership to kiss up to owner. They will tell you they are weeding out the weak talent but really they just blame the little people for failures and leadership is never held accountable. You feel like tyou are on an island 90% of the time. The only goal is to do everything for nothing so the owners can get rich. Do not expect a bonus or raise ever. Lots of nepotism at the leadrship level.

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