Great people - poor management - Recensione dipendente - CS Team Lead presso Semperis

2,0
13 nov 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People! The people are great, work well together and achieve great things in the name of customer support.

Svantaggi

The product is a problem, always issues but mid management is awful. Micromanagement is crippling. People are being held back, progress is impacted. Leadership is non existent sadly.

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Risposta di Semperis
2y
Thank you for sharing your thoughts about your experience here at Semperis. We're delighted to hear that you found our team to be great and capable of achieving excellent results in customer support. Your concerns about the product and the challenges with mid-management are duly noted. We understand the importance of a supportive and empowering work environment. We are continuously working to refine our processes, address product issues, and reevaluate managerial approaches to ensure they facilitate growth rather than hinder progress. We're committed to fostering an environment where every voice is heard and valued. Your input helps us understand where improvements are needed, and we're actively working on incorporating feedback into our strategies. Thank you for your contributions and insights during your time with us.

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5,0
26 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The culture is amazing with a very supportive dynamic. I've been given opportunities to grow in and outside of my role. The rate of growth has been a whirwind but very positive.

Svantaggi

It has taken awhile for some process and procedures to get it place and can be very frustrating as answers only trickle down from the top.

4,0
26 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people and work life balance

Svantaggi

There is no room for growth

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