Working at SEMrush as a CSM for the APAC region - Recensione dipendente - Customer Success Manager - APAC presso Semrush

4,0
29 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Global team - Lots of customer onboarding sessions - Great product - World class new employee training onboarding program - Challenging but achievable targets with lucrative compensations - Unlimited PTO - International Customers - Internal workflow processes and communications are feasible - Team members are reachable, friendly, and willing to help - Constant product updates with new features, it just keeps on getting better

Svantaggi

- Change is a constant, but changes done way to often can be disruptive - New tasks, or job responsibilities will be assigned taking more and more bandwidth - It's all about efficiency and time management, lots of customer meetings, and administrative tasks as well, along with new things to do - KPI, targets, change very often - not much career growth opportunities when starting in a IC role - team leaders and team structures get shuffled several times a year - but honestly, this is a great company to work for the best experience I've had working for anyone. The pay is great, the product is great, the people are great, all the internal processes whether communication, reports, workflows, operational, and yeah everything is running like a fine tuned well oiled machine

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Risposta di Semrush
1y
Dear Sender, Thank you for your detailed and honest review. You’re right—constant change is in our DNA, and we understand that it may not be suitable for everyone. We wish you the best of luck in your future career endeavors! Yours, the Semrush Team

Esplora altre recensioni su Semrush

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

Svantaggi

There's a lot to learn, which isn't a con - but something good to know.

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The product is an industry leader, making it exciting to work on. The teams are filled with incredibly smart, creative, and collaborative people. Benefits and remote flexibility are solid, and there are good opportunities to learn SEO and digital marketing deeply.

Svantaggi

The work culture can occasionally lean toward working harder than playing hard especially as the company scales.

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