Sentinel

4,0

6 ago 2025

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

* Fully remote work (with the very occasional local on-site support request). * Extremely intelligent / competent team willing to help and teach wherever you may need. * Flexible, understanding, kind management who just want to see you succeed. Not a lot of "micromanagement," more just agency and respect. * Free training provided through INE and compensation for Cisco Certificates. * Great benefits with full health/vision/dental/life insurance plans. * Moderately quality tools provided to complete work tasks.

Svantaggi

* On-Call is not compensated outside of salary. * Salary is typically considered lower than other MSPs. * Salary increases are typically lower than other MSPs and do not happen annually. Without acquiring Cisco certs, a salary increase is difficult to obtain. * Vacation time is considered lower than other MSPs. * Extremely challenging work which will absolutely ensure burnout at various times throughout your career here. * Promotions come with a sub 5% pay increase, whereas they're typically closer to 10% in other companies. * Tools such as ticketing systems and credential management are lacking and need dedicated improvement. * Because of the emphasis on certifications, work life balance is very low. Studying for and obtaining various vendor certs is essentially a second job on-top of the daily heavy workload that comes in.

Risposta di Sentinel

10mo

Thank you for taking the time to share your feedback and experiences with Sentinel. We truly value thoughtful input like this, as it helps us continue to improve and provide the best possible work environment for our team. To clarify, moving between engineering levels (e.g., Level 2 to Level 3) is not considered a formal promotion. These levels serve as a way to categorize blocks of engineers with similar skill sets and responsibilities. More significant career advancements occur when moving into senior or advanced engineering roles, which are considered major leaps in responsibility, scope, and expectations. We also appreciate your thoughts regarding PTO and other suggestions for enhancing the employee experience. We regularly review feedback from our team to identify opportunities for improvement, and your insights will be part of those ongoing conversations. Thank you again for your contributions and dedication. We look forward to building on our successes together.

Competent. Helpful. Challenging. Kind. - Recensione dipendente - Network Engineer II presso Sentinel

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