Vantaggi
1.) You get a paycheck if you can call it that. They claim that they pay higher than "industry" standard, but there is little competition in the Field Service industry, so the bar is set pretty low. 2.) One huge pro is the day you leave this place for another job and find that every other company culture is better than this one. You don't have to be treated like dirt to be paid a decent wage.
Svantaggi
In my professional life, I've never worked for a company like this. The culture reminds me of all the worst parts of high school: petty, backstabbing, cliquish, baseless rumors, and more, basically like the mean girls in the movie Mean Girls. This culture is in direct reflection of the management style of the executive "team." I use the word "team" loosely because one person really rules the coop and the others follow. There is little room to grow within the company. I would consider this an entry level job without any upward mobility. There are 3 tiers in this company, the Executive Team, Middle Management, and entry level. The middle management tier is a new addition because Sentinel had to make changes to adapt to new health care laws. Middle Management is just a smoke screen, they have no real power or authority over their teams, nor do they lead. The executive team has a tight grasp on everything. There is no trust. Sentinel claims they want to hear from their employees, but that is another lie they tell to appease everyone. If change happens it's because it's thrust upon them by external forces, not from within. What change occurred during my tenure with the company occurred only after months of infighting and push back. When new technology was being introduced, the executive team pushed back on every facet of the roll out, often pushing back on items that were approved just days earlier. Decisions that were clear cut were muddied by their lack of action and personal vendettas. I wouldn't recommend anyone become a client of or vendor for this company. Many of the problems that Sentinel have will never be addressed. All potential clients and vendors beware.