Disappointing... - Recensione dipendente - Director presso Sentral

1,0
22 ago 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Opportunity to work with cross-functional partners and on-site Operations leaders who truly want to make an impact on the industry and drive change/success.

Svantaggi

VC backer/owners hold all decision making power, with little input from those who are actually doing the work/analysis. I (and many, many others) felt increasingly frustrated as this relationship played out - so many opportunities for easy wins and areas of change , but our recommendations were consistently vetoed. Sentral Leadership continually "refines" their roadmap/strategy; it's obvious there is no set strategy or roadmap to speak of. This resulted in Sr. Director/Director/Manager level associates spinning our wheels, working tirelessly, and ultimately getting nowhere. Couple this with the end of 2022 layoffs, remaining Home Team associates attempting to band-aid and backfill, and non-existent efforts to merge newly onboarded Align Residential associates onto the team. It's no surprise that tenured associates resigned in early 2023 and continue to do so - what do you expect? And FYI - Sentral has a 2023 OKR specifically tied to increasing Glassdoor reviews. The new influx of 5 star reviews on this platform is curious.

Esplora altre recensioni su Sentral

5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work alongside a variety of talented chefs and pairing cocktails with their tasting menus

Svantaggi

no cons for me at the moment

1,0
16 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay is good and decent benefits

Svantaggi

I experienced significant workplace exclusion and unprofessional behavior under previous management. When I reported a security guard for unsafe conduct (sleeping on the lobby couch while guests waited for assistance), the concern was not addressed promptly and I was required to continue working with him for months. The situation later escalated into a serious incident involving that guard and a resident, after which he was terminated. Earlier intervention could likely have prevented the situation. There was also a persistent culture of gossip and rumor-spreading among certain coworkers. Passive-aggressive comments and cliquish behavior were common, despite my consistently maintaining a professional and cooperative attitude. While some managers recognized and praised my work, the workplace dynamics created a stressful environment. The situation ultimately took a toll on my mental health and contributed to my decision to leave. To be fair, the new director has made efforts to improve professionalism and reduce the “clique” culture, but there is still work to be done to ensure a respectful and supportive environment for staff.

Vedi recensioni per: Utile|Valutazione|Data|Tutto