Don't work here. - Recensione dipendente - Claims Representative II presso Sentry

The claim volume is very high. Adjusters are micro-managed. There were times when I wasn't sure if I was looking for coverage or looking to disclaim it. There are too many programs purchased by the company that distract the adjusters from their job. Too much emphasis is placed on performance with these programs. Senior management claims that the numbers show improvement with the programs. If the claim volume per adjuster was reduced these programs wouldn't be needed in the first place.