Nice work environment - Recensione dipendente - Customer Service Representative presso Sentry

4,0
11 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Worked at Sentry for over a year and work was comfortable

Svantaggi

Work can get repetitive and customers calling in can be rude

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Risposta di Sentry
4y
Our customer service representatives play an important role in maintaining strong relationships with our customers. I understand some conversations can be challenging so I appreciate our teams’ hard work. Thank you for sharing your feedback with us. Elisha Robinson – Chief Customer Service Operations Officer

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5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work life balance is great

Svantaggi

pay is below national average

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Risposta di Sentry
3d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

hybrid, very good benefits, mostly good work life balance

Svantaggi

on call sucks so bad, more flexible work from home schedule would be nice

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Risposta di Sentry
3d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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