Fast Training, then No Remorse - Recensione dipendente - Customer Service Representative presso Sentry

2,0
5 giu 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company has a lot of great internal resources to help keep you afloat while you work with customers upset at having to call their car insurance company.

Svantaggi

There is no support from management or otherwise to keep morale up. Fast burn out.

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Risposta di Sentry
2y
Thank you for your review. Our Customer Service and Operations team is built on supporting one another and providing the training and resources to help our employees succeed. Every employee should have regular conversations with their manager to review their situation and get support where needed. This includes mapping out career paths to support future growth. We also ensure our associates get the time they need to enjoy a positive work/life balance. We offer a hybrid work model, where associates work from home on Mondays and Fridays, and provide generous paid time off. Elisha Williams – Chief Customer Services Ops Officer

Esplora altre recensioni su Sentry

5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work life balance is great

Svantaggi

pay is below national average

4,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

hybrid, very good benefits, mostly good work life balance

Svantaggi

on call sucks so bad, more flexible work from home schedule would be nice

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