Good company but don't work in contact center - Recensione dipendente - Contact Center Representative presso Sentry

2,0
7 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are okay. Competetive pay.

Svantaggi

Training is the worst. High volume of calls. Bad leadership. High turnover.

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Risposta di Sentry
1y
Thanks for your feedback. We understand the importance of a manageable workload, and we’re always working to ensure our associates enjoy a positive work/life balance. Our Customer Service and Operations team is built on supporting one another and providing the training and resources to help our associates succeed. Every associate should have regular conversations with their manager to review their situation and get support where needed. Your feedback helps us continue to provide a positive employee experience at Sentry. Javier Sotelo – Senior Director of Talent

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5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work life balance is great

Svantaggi

pay is below national average

4,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

hybrid, very good benefits, mostly good work life balance

Svantaggi

on call sucks so bad, more flexible work from home schedule would be nice

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