Sequoia keeps lowering the bar. - Recensione dipendente - Prefer Not to State presso Sequoia Equities

1,0
26 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Dependable employees, Great network of managers to gain knowledge and advice from, Regional managers are supportive.

Svantaggi

Upper management above the RPM level has worked hard in lowering the bar that they once held above all competitors. Here at Sequoia our investors brag at our holiday luncheon about having a billion dollars in financial activity, yet Sequoia continues to take away from their employees. 5 hour sundays with 3 hours paid was a pivotal moment in property management, Earning Sequoia many employment referrals and praise through word of mouth. Rest and Recharge days have changed, employees company wide are working their hardest and due to Sequoia’s outrageous pricing that can not be justified, units are becoming harder to sell and an already expensive market. Someone in corporate who I will not name but everyone knows him, makes lowering prices more challenging than running a marathon. Site team employees should be able to determine how the corporate office should qualify for rest and recharge days. Sequoia has also decided that employee rental rates should be reviewed (nice way of saying increased) after several years of not doing do. Site team employees are not living in Walnut Creek making 6 figure salaries. That extra $600+ a year can go a long way for lower level employees considering the cost of living in California has been unaffordable for quite some time. Rent stability is another reason Sequoia’s employees has allowed Sequoia to flourish. I fear next Sequoia will justify taking away or lowering quarterly bonuses or make them harder to earn. Hopefully, drastic medical, vision and dental benefit changes aren’t headed our way. Property walks with the executive team are surface level. We fix issues stated in previous years and more problems arise. The office and service team will collaborate and pick up garbage, stripe parking lots and pressure wash every walk way. Ive had long-term residents compliment us saying that our property looks better than it ever has and they are impressed how much it continues to improve… Just to have corporate visit and be discouraging. Dad jokes are a positive, but things seem to be getting CARRIEd away. It will be rough when it comes time for employee surveys.

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Risposta di Sequoia Equities
5mo
Hi there, We appreciate you taking the time to share your experience with us. We hear your concerns about changes to policies, benefits, and processes, and we understand how these impact our team members. Our goal is always to support our team members while balancing the needs of our communities, and it’s clear from your feedback that there are areas where we can improve. Regarding benefits, hopefully you were able to participate in our open enrollment meetings where we shared positive changes in a new dental plan that is accepted at more offices and the introduction of Nonstop Visa cards that wrap around your health insurance plan; helping you and your dependents pay for in network medical expenses covered such as copays to doctor’s visits and prescriptions. Please know that your voice matters. If you allow it, I would like an opportunity to address your concerns and encourage you to reach out to me directly. We are committed to listening, learning, and taking steps to ensure Sequoia remains a place where team members feel valued, supported, and recognized for their hard work. Thank you again for your honesty and for all that you contribute to Sequoia every day. -Enrica Suson, Vice President of Human Resources

Esplora altre recensioni su Sequoia Equities

5,0
29 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company offers great benefits such as rental discounts, company paid vision and dental, excess days off, opportunities to grow and earn bonuses and more! Almost every one I have met has a similar mindset with respect for others and the residents they serve, and I genuinely feel this is a company I could work for for years!

Svantaggi

Boasting record sales while taking away the 3 hour paid Sunday schedule and rest and recharge days was super disappointing! There seems to be a disconnect between corporate and the properties on that front, as well as increasing resident-facing fees across the properties with no forewarning or clear explanation to give to residents, meaning they react with their anger towards the on-site team.

1
avatar
Risposta di Sequoia Equities
7mo
Thank you for taking the time to share such thoughtful feedback. We’re glad to hear you value the benefits, growth opportunities, and supportive culture at Sequoia. We also appreciate your honest input regarding scheduling changes and communication. Feedback like this helps us identify ways to better support our on-site teams. -Sequoia
1,0
4 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people that work with Sequoia are great people and are very nice.

Svantaggi

Cons: -Removed a ton of benefits in 2025- no more rest and recharge days (only if you have the right numbers, which is very hard to get in some markets). -Diversity...well, they removed having Juneteenth and Martin Luther King day off out of all the other holidays because "more people are interested in leasing on this day statistically". Take that as you will. -Removed leasing consultants from having one Sunday off each month, and paying them an additional 3 hours each Sunday. This was a game-changer benefit that made Sequoia stand out. -Removed the option for CMs to work remotely one day week- this was huge for a lot of us. CMs do a lot of work, and this was really the best perk we liked. It can be quite overwhelming on-site. -Pay is not the best for what is asked- I've had a ST position open for a long time due to housing tied to it, but a low hourly. It was a struggle balancing things during that year. -Very limited PTO- New team members only get 10 days a year, which is very minimal compared to a lot of other property management companies. It's hard to take a vacation while working with Sequoia unless you've worked for 20+ years. Work-life balance is difficult since CMs have to be on call on the weekends for emergencies if an SM needs help. -Raised all employees' housing prices in 2026 at a very high amount- Most were even over market rate. Some were even higher than what current residents were paying. Greedy Company. They stopped doing it for a few years, and people were proud to work for a company that didn't nickel and dime their employees, but here we are. The corporate response of "it's always been in the policy" or "Covid" is not an excuse. -Pricing is super high, so we never get leases. Even when giving feedback, they never listen. -The company is not doing well financially, and team members are worried their property is going to be sold. Sequoia sold quite a few properties in 2025. Rumor is that ACMs will not be on site anymore this summer or next year and it will be one ACM managing multiple sites to save costs. This isn't the end of the world, but more concerned of assistance on site. More properties need to be staffed more. Cutting two LC positions and making an LM is not a good strategy, by the way. - A ton of new audits have been made mandatory that are very time-consuming; it's almost too much. A lot of audit findings are backed up by things not even in the policy. It seems the company struggles to update things. -Barely any room for growth after CM due to it being a small company only located in California. -Sequoia takes a long time to get back to you- it seems they are always understaffed. The timecard approvals not made by 9 am "shame list" sent out is unnecessary- should just send it to the CMs who didn't approve it, and not everyone.

1
avatar
Risposta di Sequoia Equities
1mo
We appreciate you taking the time to share your experience with us. In your last paragraph, you state that it’s difficult to get a job in today’s job market and that you have no choice but to stay until something better comes up. I point this out because the difficulty of getting a position in today’s job market is a direct reflection of today’s economy that Sequoia is operating under. The changes we made last year are a reflection of the difficult decisions we have had to make due to the economy. Although we have had to make adjustments in when it’s appropriate to close the business (when the property is performing) or keep the business open (when the property occupancy, and therefore profitability, is suffering, for example), most of the benefits you noted are still available to our team members. This includes paid holidays like Martin Luther King, Jr. Day, Juneteenth, and President’s Day and the four additional “Rest & Recharge” paid days based on property performance. In your role as a Community Manager with 10 years with Sequoia, you mention that you do not feel there is room for growth due to Sequoia being a small company only located in California. I would like to point out that we also have properties in Nevada, Oregon, Washington, and Colorado, offering transfer and promotion opportunities for those open to relocation. Additionally, a majority of our Leadership Team, including the President and four of seven Regional Portfolio Managers, were promoted internally from site based roles such as Concierge or Leasing Consultant. We have also continued to enhance benefits this year by introducing life insurance coverage for all employees, providing a Visa Card for copays and deductibles up to $11,000 (dependent on coverage), and updating quarterly bonuses to pay at a higher bonus potential and more frequently on a monthly basis. We get that in this economy, you need your money faster. We are also continuing annual increases, training programs, a Diversity Task Force, purpose days, and housing discounts up to 50% off, to name a few. You have some great feedback and Community Managers definitely have a say in staffing and compensation. What’s important is sharing that feedback with your Regional Manager and Human Resources. We have always partnered with our Community Managers and I’m sorry to hear that didn’t happen for you. I encourage you to give me a call or send me an email to discuss further. -Enrica Suson, Vice President of Human Resources
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