dynosaur speaks - Recensione dipendente - Earth Observation Customer Service Senior Operator presso Serco Group

4,0
3 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Sicurezza, ambiente amichevole, qualche opportunita' di crescita.

Svantaggi

Forse poco adatto per chi vuole una carriera veloce, ma ultimamente c'e' un alto turnover per cui le occasioni (per i giovani) possono capitare. Retribuzioni non top.

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5,0
9 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Job is mainly based on how well you can work systems with computer software.

Svantaggi

Things are constantly changing on the fly.

1,0
7 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get to directly impact clients' success. "Decent" pay for the location.

Svantaggi

Leadership will shift blame onto teams instead of taking accountability for their own shortcomings, and Program Managers won't take the time to seek clarification, leading to misinformed decisions and unfair outcomes. They are more focused on internal politics and protecting their seat than recognizing or rewarding actual contributions. You can work hard for years with consistently strong performance and still be passed over for promotion in favor of someone who has built the right relationships with management, even if the have not proven themselves yet. Support is subpar. Employees often spend more time troubleshooting issues themselves than receiving timely or effective assistance.

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